Terms & Conditions

Welcome to Chulbuli Jewels. By accessing or using our website (www.chulbulijewels.com), mobile application, or any of our services, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or services. Your continued use constitutes acceptance of these terms and any modifications we may make.

• “We,” “Us,” “Our” refers to Chulbuli Jewels
• “You,” “Your,” “User” refers to the person accessing our services
• “Website” refers to www.chulbulijewels.com and all related platforms
• “Products” refers to jewelry items available for purchase
• “Services” refers to all services provided through our platform

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information during registration
• Comply with all applicable laws and regulations in your jurisdiction

Note: By creating an account, you represent and warrant that you meet these eligibility requirements.

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to provide accurate, current, and complete information
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms
• One person may not maintain multiple accounts without permission
• You are liable for all activities conducted through your account

Product Descriptions: We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color, size, and appearance may occur.

Pricing: All prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to change prices without prior notice.

Errors: In case of pricing or product description errors, we reserve the right to cancel orders or request additional payment.

Availability: Products are subject to availability. We do not guarantee that items will remain in stock.

Order Placement: An order is considered placed when you receive an order confirmation email from us.

Order Acceptance: We reserve the right to accept or decline any order at our discretion, including for reasons such as product availability, errors in pricing, or suspected fraudulent activity.

Payment Methods: We accept credit/debit cards, UPI, net banking, and cash on delivery (subject to availability).

Payment Security: All payments are processed through secure, encrypted payment gateways. We do not store your payment card information.

Failed Transactions: In case of payment failure, your order will not be processed until successful payment is received.

Shipping and delivery terms are governed by our Shipping Policy. Key points include:

• Delivery timelines are estimates and not guarantees
• We are not liable for delays caused by courier services or force majeure events
• Risk of loss passes to you upon delivery
• You must inspect packages upon delivery and report damage immediately

Returns and exchanges are governed by our Returns & Exchange Policy. Please review it carefully before making a purchase.

• 7-day return window from date of delivery
• Items must be unused, unworn, and in original condition
• Certain items (earrings, customized jewelry) are non-returnable
• Refunds processed within 5-7 business days of return approval

All content on this website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Chulbuli Jewels and protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute our content without written permission
• Use our trademarks, logos, or brand name without authorization
• Create derivative works from our website content
• Use automated systems to access or scrape our website

You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Engage in fraudulent activities or misrepresentation
• Harass, abuse, or harm other users or our staff
• Interfere with the proper functioning of the website
• Attempt to gain unauthorized access to our systems
• Post false, misleading, or defamatory reviews

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product in question
• We do not guarantee uninterrupted or error-free website operation
• We are not responsible for third-party content or links
• Product images are for illustration; actual products may vary slightly

Product Warranty: All jewelry comes with a warranty against manufacturing defects. Warranty terms vary by product type and material.

Authenticity: We guarantee the authenticity of all products. Precious metal jewelry comes with appropriate hallmark certification where applicable.

Exclusions: Warranty does not cover damage from misuse, normal wear and tear, or unauthorized repairs.

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

We recommend reviewing this page periodically to stay informed of any updates.

We may suspend or terminate your access to our services at any time, without prior notice, for:

• Violation of these Terms and Conditions
• Fraudulent or illegal activity
• Requests by law enforcement or regulatory authorities
• Technical or security reasons

Upon termination, your right to use our services ceases immediately, but these terms remain in effect for any outstanding obligations.

Governing Law: These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], India.

Dispute Resolution: We encourage you to contact us first to resolve any disputes amicably. If resolution is not possible, disputes may be settled through arbitration or in accordance with Indian law.

For questions or concerns regarding these Terms and Conditions, please contact us: