Returns & Exchange

Return or exchange within 7 days from purchase date

7-Day Window

Return or exchange within 7 days from purchase date

Quality Inspection

All returns are inspected and verified

Conditions Apply

Items must be unused with original packaging

Return Policy

Return & Exchange Timeframe

We offer refund/exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

Eligibility Requirements

In order to become eligible for a return or an exchange:

  • The purchased item should be unused and in the same condition as you received it
  • The item must have original packaging
  • If the item was purchased on a sale, then the item may not be eligible for a return/exchange

Defective or Damaged Items

Only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

Exempt Categories

You agree that there may be a certain category of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.

Return Processing

For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.

Questions About Returns?

Contact our customer service team at support@chulbulijewels.in or call +91 9867732204

How to Initiate a Return

1. Contact Us

Email or call with your order number and reason for return within 7 days of purchase.

2. Get Approval

Receive return authorization and instructions from our team.

3. Ship the Item

Pack the item securely with original packaging and ship it back to us.

4. Quality Check

After inspection and approval, your refund or exchange will be processed.